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Frequently Asked Questions



HOW DOES MY ORDER GET SHIPPED? The Golf Bag Place uses UPS Ground, FedEX Gound, U.S. Mail and AirBorne Express for most shipments within the contiguous 48 states. Shipments to Alaska, Hawaii, Puerto Rico, Canada and international shipping use a combination of UPS ground, U.S. Mail and other shippers depending on the best cost/service alternatives.

HOW LONG SHOULD IT TAKE TO RECEIVE MY ORDER? Most of the products on our site are shipped with 2-3 business days. Customized orders (embroidered products etc.) can take up to 4 weeks. You should always receive an e-mail confirmation of your order within 24 hours. If not please e-mail or call 978-846-9389.

WHEN WILL MY CREDIT CARD BE CHARGED FOR THE ORDER? Your credit card is usually charged when your item is shipped.

WHERE DO YOU SHIP? The Golf Bag Place ships to all 50 states, Canada. The customer is responsible for any taxes, tariffs and/or duties imposed on the shipment. It is important to note not all products are available internationally.

DO I PAY A SALES TAX? Sales tax is charged only on orders sent within the state of Massachusetts.

WHICH CREDIT CARDS ARE ACCEPTED? Currently, The Golf Bag Place accepts VISA, MasterCard, American Express, Discover Pay Pal & checks.

IS MY CREDIT CARD SAFE? Yes it is! Statistically, it is safer to use your credit card on a secure web site like ours than to use it in a restaurant or department store. The Golf Bag Place servers use a Yahoo "Secure Sockets Layer" (SSL) an encryption technology that keeps unauthorized parties from reading the information that you send.

HOW CAN I CONTACT THE GOLF BAG PLACE? Your can e-mail us at info@golfbagplace.com or call 978-846-9389

WHAT IS THE GOLF BAG PLACE RETURN POLICY?

Our goal is for you to be completely satisfied with your purchase experience. If any non-customized order does not meet your expectations, please return it to us within 30 days-unused and in it's original packaging--for a full refund. We can refund shipping costs only if the return is a result of our error.

If you purchase an item on or after Nov. 15th , we will accept returns up to 30 days after Christmas or January 25th, .

Please put the original packing slip in the carton and wrap the package securely.

Send it to:

Golf Bag Place
Order Return
9 Cornerstone Sq.
Suite 400-271
Westford, MA 01886

YOU CAN ORDER THROUGH THE MAIL. print out or copy down the item(s)you would like. total up the item(s) add the shipping. and (6.5% sale tax if we are shipping to MA) Make your Check out to: Golf bag place.
send order to:
Golf Bag Place
9 Cornerstone Sq.
Suite 400-271
Westford, MA 01886

For your protection, please use UPS or Insured Parcel Post for shipment.
thegolfbagplace@gmail.com